Smith's Rent-A-Car

Santa Rosa, CA · Car rental agency

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Santa Rosa
#206
of 409 shops
City Percentile
16%
rating percentile
Address
Smith's Rent-A-Car, 3150 Santa Rosa Ave, Santa Rosa, CA 95407
Phone
(707) 584-7900
Website
www.smithsrentacar.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb

Smith's Rent-A-Car is an auto shop located in Santa Rosa, CA. It is one of 409 auto shops listed in Santa Rosa. Its 3.5-star rating is slightly below the Santa Rosa city average of 4.5 stars. There are 10 photos associated with this location.

About Smith's Rent-A-Car

Since 1987, Smith's Rent-A-Car has served the Santa Rosa area with unparalleled customer service, affordable prices, and reliable rentals. Contact us today to get into one of our quality car rentals, van rentals, truck or SUV rentals. Need somewhere... More

Customer Reviews

★★★★★ 5.0 Candice Olavarrieta · Oct 2025

Thank you, Dylan, for the amazing service! You made everything so easy and stress-free. Top tier customer service and satisfaction! From cali to Texas! The car was super clean, smelled fresh, and drove perfectly. Hands down one of the best rental experiences I’ve ever had. Highly recommend and will definitely be back!” 🚗✨

★★★★★ 5.0 Carissa Sypriano · Sep 2025

Rented a car here for a trip to Oregon. Prices were decent, car ran great & was clean, and drop off/pick up were smooth and easy. And Dylan who works there was so helpful in answering my questions and quickly checking my car back in and reimbursing my deposit. I’ll definitely go here again next time I need to rent a car.

★★★★★ 5.0 Tammy Fitzpatrick · Sep 2025

let me tell you about my experience with Smith’s rentals today. I walked in. I was greeted by a young man named Jesus and let me just tell you about Jesus first. This is the type of interaction that anyone could hope for. When trying to rent a car… Jesus Was very professional and personable He had a very good attitude And he did not waste a minute of my time I really appreciate that He took my insurance policy my payment Drivers license Input it into his system, grabbed a key I was Driving off the lot within 20 Minutes. No headaches No Hassles. 10 out of 10 recommend Smiths Rentals. Now It was very fairly priced to rent a car for one week I think it cost me 335. For a mid size vehicle, The car is very clean, And in very good condition, I paid a $200 deposit which is more than fair. Yay Smi

★☆☆☆☆ 1.0 Tim Ryan · Dec 2025

Avoid this place at all costs. At the time of this posting, Smith's has 127 Yelp reviews, 90 of which are one-star. They are a catalog of incompetent and unethical business practices, and will give ample reason to take your business elsewhere. In my case, renting a van, I encountered their "policy" to refuse to rent to anyone who doesn't purchase their add-on insurance, which is diametrically opposed to the California Department of Insurance regulations on the topic. Check out section 1758.82(b)(2), "Ethical Sales Practices," to read the opposite of what you'll find at Smith's Rent-A-Car. If I had had the time, I would have walked out and taken my business elsewhere. Save yourself the hassle of dealing with these nickel-and-dime fraudsters and rent a van from a reputable company like E

★☆☆☆☆ 1.0 Monique Senderowicz · Dec 2021

Rented a car with the intention of driving to LA. They rented me a car that had a donut tire instead of a regular one. Then as I was crossing the Richmond Bridge the tire pressure light came on. I called them on they promised me I was good to travel to LA. Suffice it to say I of course did not attempt the trip. But I did keep the rental for the 2 days I paid for. Given all that they still had the audacity to charge me full price plus an extra day because EVEN THOUGH I WAS TOLD I COULD COME BACK AT 4:30, the rep there (who also didn't know what a spare tire was) said I was supposed to come back at 11:30am.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Car rental agencyBoat storage facilityRecreational vehicle rental agencyRV storage facilityStorage facilityTrailer rental serviceTruck rental agencyUsed car dealerVan rental agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.