Smyth Automotive, Inc. (Fisher Auto Parts)

Needed an alternator tested for a warranty replacement. When I asked them for help they just stared at me and ignored me because they said it would take too long to test. Didn't offer any help at all. I ended up leaving because they wouldn't even acknowledge my presence. The service industry in this country is disgusting. I hope the workers and management at this location see this review because I am discussed by the lack of professionalism I was provided.

Not sure how they make money to keep the doors open. Staff is not helpful what so ever. The guy did not even know what a mechanical fuel pump was. Should hire people who know automobiles. Ridiculous, would not waste your time with this Smyth’s. USELESS!!!

Super helpful . If they don't have the part, they tell you where you can find it.

Had a great conversation on who was the best Batman and Joker combo in the movies with the lady behind the counter...I loved it. They also had the parts I needed too.

Bought a wheel lug bolt and lug nut for my Focus that Valvoline Instant Oil Change in Blue Ash destroyed. The gal at Smyth was kind and helped alot. Thanks! I was able to do the repair.