Southern States Collision Center
Raleigh, NC · Auto repair shop
- Address
- Southern States Collision Center, 2511 Wake Forest Rd, Raleigh, NC 27609
- Phone
- (919) 839-7466
- Website
- www.southernstatescollision.com
- Status
- Closed · Opens 7:30 AM Mon
Southern States Collision Center is an auto shop located in Raleigh, NC. It is one of 878 auto shops listed in Raleigh. Its 3.6-star rating is slightly below the Raleigh city average of 4.4 stars. There are 10 photos associated with this location.
Hours
| Saturday | Closed |
Customer Reviews
Shout out to Amanda for her top tier customer service. She went above and beyond in every aspect of the job to ensure not only the job was done right, but also to ensure I was happy and well taken care of during a very difficult time of life. I am a hard person to please and they did a great job. In fact, they were the only shop who said they were capable of getting the job done the way I wanted it done. All the other professional stand alone shops said they would have to disassemble the entire front end. Not the case at all. Thanks for the great job and great customer service!
**UPDATE** 8/12/2025 After months and months of trying to get Hyundai Corporate to help. That was a waste of time they do not care about there customers. Even though they gave this collision center a certification to work on Hyundai's they claim no responsibility for the terrible work done or how a customer is treated. I went to another body shop to have the work looked at and to get an estimate for it to be repaired correctly. Well there was stuff I didn't even know that makes this place even worse then I thought. Besides breaking multiple things on my car that were never broken like my window and replacing with an after market window without telling me. They didn't even put in the door seal that goes under the paint. My fuel door sticks because they sprayed too much paint on and there is
Chose to argue with me about my insurance claim already having a quote, rather than helping me get a quote. Never spoke to this company in my life. How would they know what information my insurance claim already has? Don’t do business with them unless you want to be falsely “proven wrong”
I got in an accident where we were trying to not go through insurance. My first impression was great as I had gone to one other autobody shop for a quote and not only were they well under price wise, but they saw damage that the previous place did not. Attention to detail is key! I had the person I got in an accident pay ahead of time since we did not know him and he made much a fuss, Southern States covered any additional cost on my behalf so I wouldn't have to track down the man for money. That was above and beyond customer service. I did have a run in my clear coat when all was said and done but they once again noticed it and let me know to come back so they could repair it free of charge. They ended up repainting my whole bumper! It looks fantastic. I could not be happier with my exper
I made the mistake of checking reviews for Southern States Subaru instead of their Collision Center. I wouldn’t recommend them for insurance repairs. After being hit from the side, it didn’t seem like a full inspection was done, they said “insurance probably won’t cover it,” even though insurance said otherwise. The paint looks great, but I left with a bad alignment, (despite having one done a month before). The repair took about a week, and I didn’t push back since I needed my car for work.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.