SRU Automotive LLC

The team at SRU Automotive have always provided the best service to me and my family here in the Tri-Cities from our classic vehicles to my wife's 2022 BMW - M Sport - we trust the guys here with any repair needed, this shop and team of knowledge can and does get the job done every time, between the office almost over communication (lol) to the technicians.....They are the best the Tri-Cites has to offer. Do Not Hesitate to call them, you wont be disappointed....

Jim, owner is extremely rude, dishonest, and just horrible at his job. Worst place to take your classic car. You'll wish you had never hired them!

We took our 69 Camaro RS in for a tune-up. Wayne offered to look the entire car over for $140 (which ended up being $210 on the final bill). His original quote was $3000. By the time we picked the car up, the final bill was $6000. The worst part is that when we drove the car over to the shop, it ran good, but not great, which was why we took it in to begin with. We expected it to run great when we picked it up. Much to our disappointment, it ran worse when we picked it up. In fact, it would barely idle, it had no power, and kept back firing all the way home. We seriously did not think we were going to make it home. Jim, the owner, told the receptionist that he had tried to call us after we picked it up, but we looked at both of our phones, and there were no missed calls from Jim. H

Warning to others. I spent over $30,000.00 dollars at SRU on my 1972 Chevy C10, I never complained about their high prices because I expected that a “Custom Shop” would do beautiful work. I payed on time and expecting quality work. My parts were marked up 50-100% After the install of the motor w/ fuel injection, AC, transmission, dual exhaust, Dakota dash, Wilwood brakes, I have experienced overheating, fuel leaks, oils leaks, transmission fluid leaks and multiple exhaust leaks; resulting in bringing it back multiple times. They slapped things together without care or attention to detail. I asked them to clean the engine bay before they installed the motor, didn’t happen. They used old rusty bolts, left old wires dangling and didn’t paint parts that are prone to rust. I have had to pay an

Been here a couple of times to get some things repaired on my vehicle and they are always so helpful, quick and efficient! Everyone you meet that works there is always very nice and happy to help you out. They are especially a go to if you have an older vehicle like myself. Accurate estimates and checks in by phone to let you know how everything is going with the repairs. Highly recommend!