Starbuck's Towing

Not sure why there are negative reviews but my experience went pretty well with this towing company. I got into an accident and my car got towed away by this company. The front desk clerk didn't give me the right description of the damages on my car at first, but when I got to the office I was able to see my car in person, and pictures and decide what I wanted to do with it. After 4 days I towed the car from their lot to the body shop.

Do not deal with these scammers. My grandparents were in a car accident and rushed to the hospital. My grandma was released and went off to the towing yard to retrieve her husbands medical stuff from the car (very needed). Because she wasn't on the registration they would not allow her access to the car. Then the guy said for $100 he would retrieve what they needed. Seriously? He would scam this old couple who just were in a car accident and all shook up? Shame on him and that shady company. Please do not deal with this company. She had called the police to see if there was something that could be done.....she was told to contact BBB and report them. We are going to do that!

JP is my guy for life. I will be calling him for any towing needs from now on. He is honest, professional and provides excellent customer service. I called them, when my truck was stuck in the driveway, they came within 30 mins, got the work done with no bad news. I am very happy with his service, and would recommend him to everyone. THANK YOU !

For picking up my daughter’s car after an accident, the total charge was $629.75. My daughter told them she has AAA and asked to tow it to a repair shop. They told her they can only tow back to their shop and that no one told them when they called that she had AAA. Someone else had called for a tow truck. They had her car 12 hours. Here is the breakdown: $315 per hour for the tow. They charged her 1 1/2 hours. It could not have possibly taken that long. That was $472.50 plus $100 per day storage fee and tax on the $572.50. This is ridiculous. This is ridiculous. When I called this morning, I was put on hold several times and the woman was not very pleasant.

Whenever I need the occasional Tow, I call Starbucks. I've been using them since I was a teenager and I am middle aged now. They are honest and professional. The drivers are friendly and willing to help. Personally, I don't pay for AAA. I just keep these guys on speed dial for when I need the occasional tow and everything works out fine, hassle free.