Starks Auto Plaza

Horrible work. We use to come here all the time but since bringing my wife’s car to this place it’s been nothing but crap work. We got a serpentine belt attached but it slipped off because they didn’t attach it correctly. They told us the warranty doesn’t cover it since we didn’t have the part. And recently we paid them over $1600 in repairs on the car and we are paying them weekly for these repairs. One of the issues was our water pump which is still leaking coolant. We took it to another shop that was close by since the car was over heating. They didn’t do any work, just looked at the car. When I called Starks and spoke to Tony he hung up on me because I apparently had an “attitude” which of course I do we paid yall good money for these repairs. And when trying to tell him what happened

My experience was good I have a fiat 500x and it needed the drag link to a tire. We tried or they did to try and find this part along with the free diagnostic. I found the part on my own a month later went back there and had the part replaced with an alignment. However when I arrived after I finally found the part the cashier asked what the part cost to somehow charge a handling fee on what I paid for my part which I think was the weirdest so I made a number up I thought was fair and paid that. Tony kind of runs the place he is a veteran so you could go in speak with him go from there.

I was blessed to finally get my dream car a year ago, and Starks Auto is the only place I’ll use. I highly recommend them to anyone and wish I could give them more than 5 stars! Their knowledge, skill, and customer service are unparalleled in our area. If you want the peace of mind knowing your car will receive the best of the best while receiving timely updates and fair prices, this is the best place in town by far!!! -Alex S.

Starks Auto really came through for me! They fixed my truck and did it at a very affordable price. The staff was not only professional but also extremely nice and respectful. They showed me genuine love and made me feel like family instead of just another customer. I highly recommend them to anybody looking for honest and reliable service. Hands down, they’re the best in Jonesboro, Arkansas and the surrounding areas. If you want your vehicle taken care of the right way, Starks Auto is the place to go!

We were passing through the area, and we noticed something happened with our car, and we stopped at this place. They fixed the car within half an hour. Thanks for the great service.