Steinman Auto

I purchased a car for my teen there. A 2012 Nissan Altima. It was used, it looked in good condition. When I test drove it, it felt off. I had my husband test drive it too, and he also said it felt off. The salesman kept pushing the car on us, saying it belonged to a friend who works on cars. He also said a new transmission was put in, and maintenance was done on the car. He pressured us hard into purchasing it, and like an idiot I did. I took it to a renown auto shop in Rockford and they found a lot wrong: transmission wasn't installed properly, there was a major leak from the transmission, hoses weren't attached, the shocks had never been changed, the struts were damaged, the alignment wasn't safe, the electrical was off, the sparkplugs were all bad, and it hadn't been serviced or maintai

Beware, I would not buy or have your car worked on at this business I took my car in three times To have it fixed For the same issue Was told It was something different Paid each time And the issue is still not fixed I don't feel this business operates with Integrity or honesty. I feel like I was taken advantage of in a vulnerable situation and it's sad because they were recommended to me by someone.

Made a 9:00 appointment to have a Bluetooth put in that I purchased from them, was told it would take about a half hour. Sat waiting for 3 hours and 45 minutes.

I am very disappointed in this company, I heard good things about about them, I went there, financed a vehicle, it drove well for a few days, and then several engine codes and dash lights came on. This vehicle should not have been available to buy, there are many safety issues wrong with it. When I came back and brought these issues to their attention, they acted as if it wasn’t a big deal and they could get to it when it was convenient for them. There was no urgency on their part with the safety concerns of my vehicle. I hope this was a fluke, a one time thing. But get the vehicle checked out before you buy. Very disappointed

We definitely recommend this shop. We called them late afternoon on our way home from the Dells. They told us to come on in so we wouldn’t be stuck overnight. Diagnosed problem, called for part, stayed late to do it, didn’t gouge us on price. Excellent work and fair treatment.