Sugar Loaf Ford

Dear Future Customers of SLF, There is a reason why SLF has been in business for 47+ years. The inventory on their lot is phenomenal. Every team member I had the pleasure to met were kind, respectful, knowledgeable, and fun! I got paired up with Kris Burrows as my sales consultant. He reached out to me via text, which was perfect for my style of communication. Kris was respectful of my time, not pushy, and handled my loud farm girl personality with grace. I enjoyed being my true self with him and was not intimidated during the purchase process. Mr. Jim Abeyta, Finance Manger, is a hidden gem at SLF! He is perfect at his job. He made the financing step easy and not frightening. He treated me with respect, as if I were family. Kris and Jim were a true joy to work with! Thank you for

Such a great experience as a first time car buyer! Joe made my process seamless and I was in and out in about an hour. He was kind enough to pull the car inside as well since it was so cold, so I stayed warm!

Sugar Loaf Ford should be Fords national training center on customer service. Everyone I spoke with from Kris in Sales to Stephanie in Finance was amazing. I live 250+ miles away and I’ll never buy a car from anyone else. I wish I would give them 10 stars because 5 simply isn’t enough. They had the exact make, model and trim pack I was looking for. I was planning on driving up to from Chicago, Kris sent me a very detailed walk around video of and was very honest pointing out a few flaws. Also arranged transportation to my front door saving me 10+ hours of driving. The car showers up exactly as described. Stephanie in Finance was so knowledgeable, responsive, helpful and kind. Answered my questions and made me feel special. I can’t say enough good things about the entire staff. You can b

Friendly and knowledgable team. Enjoyed road testing some jeeps and broncos throughout our day. Accommodating with trade ins and vehicle purchase. Would highly recommend Jim and Tricia . Thanks guys for helping us with our questions to our Bronco.

Friendly and professional service, all the way through the entire process of finding a car to buying. Very helpful with setting up ford pass app. And explaining all the options of electronics. 5 stars! 🌟