Sunnyvale Car Spa

The owner makes up the prices hoping you'll say yes and get ripped off. He charged my friend 45 then quoted me 70 (a first time discount lol) because I had some bird poop (he used an expletive) so I'm taking my business elsewhere. He should have a fixed price listed somewhere. Update: I was able to get the bird poop off easily with soda water and a paper towel. Do it yourselves at home and don't give money to this car wash. Nothing was explained in a nice way while I was there, just that I had bird shit on my car!

In fact, I don't even want to give it one star.！I told the person 4 times ！！！that I wanted everything cleaned and EVERYTHING ！！！that was not cleaned and it cost me $90 and the person said no problem and look how I was treated and it was done in 12 minutes even after I told them 4 times and still the same result. I absolutely do not recommend anyone to have their car washed here even for a simple exterior wash！！！

Very unprofessional service, my car was still dirty with stains after the wash. My car stains were left as is, they didn’t even try to clean with the towel, I tried to confront them, even showed them by cleaning a patch, and the stain got lighter in front of them. The owner refused to believe and said I’d have to book clay cleaning worth 200$ and he will not spend all day trying to clean this. For context, my car went in for cleaning at 10:10, and I received it at 10:26, do they didn’t even spend the 30 mins to get rid if the stains. Another issue is that if they knew that they can’t get the stains out, they should have told me when I brought the car in, rather than the surprise. The owner seemed to think that it’s pointed out l. He didn’t even stay to apologize. The last minor thing was

I don’t ever write reviews, even when there’s bad service, but I had to do something about this. Took my car here to get washed. Before leaving, the owner (a short older man), used this air hose to dry off the car, and hit the car while I was watching. I inspected where he hit the vehicle and he said the tool he used is “plastic” and that the scratch would come off (it is clearly not plastic). When telling him the scratch is deep and would need to be repainted, he proceeded to get mad at me and said to “never come back here again”. I responded, “you scratched the car and lied about this being plastic, and you’re getting mad at me?” Not once did I yell or curse at the tiny man. He then told me to go out of my way to buy touch up paint for the car. No apology or acceptance of responsibilit

The only car wash I go to! Best in Sunnyvale. They always do the best job!