Sunoco Ultra Service Center

Mechanic diagnosed and kindly replied 2003 Chevy Silverado 2500hd $500 for Oxygen sensor replacement. I agreed. They said about 1~2 hours it takes. I went for a lunch. They called me almost immediately. Less than an hour. I was surprised. Now I know what the Oxygen sensor is.

Very helpful & knew exactly what was wrong with my car from a short description where another auto place nearby wanted to charge me $150 to put it on diagnostics. They ordered an inexpensive part and got it in for me quickly and charged me very reasonably! Very friendly and helpful staff, completely recommend them and would go back!

Do not take your cars here am a single Mom with four kids and this guy said it'll only take 10 minutes, he walked around, sat down then started connecting his things after a while and went to sit, after disconnecting. Got on his phone to talk. I checked 45 mnts later, what happened it's been 50mnts he started looking at my tires and unscrew them while doing all this kept looking at me. I looked away he went to sit, 1 hour into it he started hand writing things. Just got daylights changed, he said it's bad, change them, a lot of the things that the car was good in last inspection which was good today he said it's bad and the breaks, which am getting my mechanic looked at but as I drove to work and home my car was oddly shaking, I found this bolt almost out, not placed back in. Which this is

May 15,2025. I arrived early this morning at Sonoco Car Service for an oil change. Upon entering, I approached the front desk and greeted the older gentleman there with a polite “Good morning.” Unfortunately, he didn’t acknowledge me at all and continued with what he was doing. After a few minutes, he finally asked, “How can I help you?” I responded that I needed an oil change, but he still avoided eye contact and walked away without saying a word, leaving me standing at the front desk with no further assistance or direction. His lack of professionalism and basic customer service was disappointing. I chose to leave and take my business elsewhere before the situation escalated. I went to Jiffy Lube instead, where I was treated with courtesy and efficiency. Based on this experience, I can

Been using them for years (Ford, Jeep, Ram, Lincoln, Chrysler...) for tires, inspections, exhaust, brakes...and I'm one that does around 90% of my own maintenance.