Superior Dodge Chrysler Jeep Ram of Northwest Arkansas Service

I bought a truck from here in May 2025 and now the paint on the bumper is chipping. I have called and they said that they could find someone to touch it up for $100 . I have talked to a body shop and they told me the bumper needs sanded and painted. I have around 15 spots on my bumper. I got in touch with them again and basically was told I should have bought the paint protection package. So they just lost me as a customer if they aren't willing to help me. I took my truck to John Vance in Miami Oklahoma and they sent it to Estes body shop and the front bumper was painted and not touched up like Superior wanted to do. So if you need a vehicle I would give John Vance a call.

Mitch was professional, easy to communicate with, and handled everything efficiently. He stayed on top of the details and helped make the process smooth from start to finish. Really appreciated the support and follow-through.

I am from out of state. My service air bag light came on. I called a competitor dealership several times and never received a call back. Called Superior Automall in Siloam Springs. They made an appointment for the same day(Monday), told me it would probably take 3 to 4 days Received my truck back on Thursday AM. Great customer service. Thank you. Dennis S.

Very good service and professionalism. I had a transmission issue on my RAM Promaster work van and the service manager Mitch and his crew did everything they could to get me back on the road as quick as possible. I will be using them again if another issue comes up.

Took both of our vehicles there for rountine maintenance. Service department made it very easy to schedule both vehicles around our needs. They were also proactive about taking care of some recall work. Great communication in general!