Susanville Ford Service

Could not perform a simple oil change on our Ford diesel - messed up the oil filter not once, but twice. Two stars given only because of the cordial and attentive service reception staff.

I went in complaining of a parasitic drain causing a dead battery. They replaced the battery for $200. A month later, the auto electric shop in town found an open circuit due to an old aftermarket car alarm under the dashboard and a barely functional alternator, which means Ford didn't perform even the most basic of tests when I reported a parasitic drain. They said i needed new brakes, but my brakes were new I wouldn't go back there again. They are dishonest and incompetent.