Take 5 Oil Change

This is the only place I went to get my oil changed. One day I had a huge oil leak and seen that whoever did my change last had over tightened and ruined my threads to the oil pan and had installed a pan plug. When I went to file a claim the guy told me I was responsible and there is nothing I can do other then go get it fixed by a mechanic! What?! That makes absolutely no sense. Your guys over tightened, ruined my threads, and tried to cover it up by putting in a pan plug that still leaked. The guy went on to try and explain how threads work to me and I’m a pipe fitter it’s literally what I do for a living and argued with me how somehow it was my fault and it happens to Fords all the time! Mind blowing is an understatement! We have 30 company vehicles they do and the other store off of Sp

As always, I had a great experience. I’ve been going to this location for over a year now. Not only did they do my oil change but they made day with their good energy. The manager, Kalon, is always polite and informative. As long as they keep this quality service, I will continue to come back every time!! Thanks guys!!

Unfriendly, didn’t offer to reset the oil gauge on my truck. When I asked about the oil the guy replacing it responded “I’m the manager here I’m not going to put the wrong oil in your truck” Also told me the oil filter replacement was part of the oil change which I’m pretty confident it isn’t because there were 2 prices listed on the wall one for oil change the other for the filter replacement. I have been to other take 5s in the past and been pretty happy. I would never return to this location. This was me was right off of louetta and stubner airline rd. I paid 200 for this. They also tried to tell me my coolant needed to be removed from my truck and replaced because the coolant was low, I got out of the truck and looked and the coolant was not low then they tried to say that the coolant

Take 5 was pushy about changing the coolant, but didn't know how to properly bleed the system and appropriately add new coolant. Despite never having issues, the car started overheating within a few miles of getting service, and had to be towed. They acknowledged the issue and empty coolant reservoir and topped it off but wouldn't bleed the system and ensure the service was performed properly. They didn't offer a refund and said they're just an oil change shop and to go to a mechanic if there are further issues from their faulty service. Do not use Take 5 for any services beyond oil changes unless you want to put your vehicle at risk!

The service tech stripped a skid plate bolt & left one out during the reassembly. They did not check everything on their procedure list, they did not check or fill the windshield washer fluid, I had to ask if they would check the tire pressure & when I did the female tech looked at me like I was asking for something extra. Finally, neither tech asked about or reset the maintenance dash light. I know that this occurrence is this location because the one on Jones Rd. is & has always been awesome, it’s just a shame that they are so different in how they conduct business under the same business name.