Telle Tire & Auto Centers Fenton

I want to thank everyone at Telle. Brought my 1989 Suburban in needing a front end alignment. My steering was off and the old Burb need one badly. They were very thorough and test drove it before and after. David you have taken the time to explain the findings and all my concerns. The waiting room is very clean and also the shop where your vehicle is being serviced. Once again thank you to everyone.

Great customer service! I have been here twice now with great experiences both times. Telle worked seamlessly with my fleet management company on a company car to get tires (badly needed!) same day. I then had an issue with it starting to shake, and they got me in quickly. Again, they worked with my fleet company seamlessly, even getting approval for an oil change that saved me a trip in a few weeks. They even drove me to my house so I didn't have to sit in the shop and work there all day. Will definitely continue to use them.

I dropped my car off without an appointment thinking I needed all new brakes front and back and due to previous experience at some other places excepted to pay around $1200. To my surprise I only needed front brakes and rotors but my tires needed replacing. They actually told me 3 of them are definitely bad but the 4th is not as bad. So they didn’t try to sell me front and back brakes and 4 new tires so I give them an A+ for honesty and I walked out of there paying what I planned to pay but feeling a got more for my money. Thank you! I ended up buying all 4 tires because I wasn’t pressured into it.

Telle helped me out on two occasions, recently, which I was very grateful for. It was my first two transactions with them at this location. They were able to schedule me in quickly and at a very reasonable price for a flat tire fix, new lug nuts, and a headlight switch. It may not seem like much, but it was a HUGE help to me. I was able to get my vehicle back to quick running order on my limited time schedule and resources during the holidays and freezing temperatures, and was able to get back to work quickly. They were considerate, professional, and seemed trustworthy.

This is not our first time using Telle for our auto maintenance and really never had an issue. This visit was much different. We went in for an oil change and a fuel induction and intake cleaning. So they do the cleaning service and oil change then called me at home to tell me that we have an oil leak in the housing unit and it needs to be replaced. First issue, I’m confused why they are calling me because my husband was there waiting while they were working on the car. So they let my husband know about the oil leak. Here is my second issue. I feel they should have let my husband know there was a leak before changing the oil, then decide how to proceed. The two options oils could be, 1. top off the oil if needed, order the new part then change oil and filter when replacing with the new uni