The Cortland Riverside Gardens

Grand Rapids, MI · Assisted living facility

Reviews
20
Rank in Grand Rapids
#450
of 602 shops
Address
The Cortland Riverside Gardens, 2420 Coit Ave NE, Grand Rapids, MI 49505
Phone
(616) 365-5564
Website
cortlandriversidegardens.com
Status
Open 24 hours

The Cortland Riverside Gardens is an auto shop located in Grand Rapids, MI. It is one of 602 auto shops listed in Grand Rapids. There are 10 photos associated with this location.

About The Cortland Riverside Gardens

At The Cortland Riverside Gardens, you’ll find a community where all-inclusive care and a Full of Life atmosphere intertwine Whether your parent simply needs help with chores or support for struggles with dementia, our community will empower Mom or... More

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★★★★★ 5.0 Jan Amato · Jul 2025

This community is beautiful and has a robust activities program. You are always greeted by the friendly front desk staff. I've watched interaction with the aides and the residents and they seem like they truly care about their wellbeing. The administrator and the Wellness Director are nurses so they are able to oversee the residents' care with a clinical eye. This community fills up fast as it's in a great location. You need to stop by and take a tour with the caring sales team.

★★★★★ 5.0 Cassie Welch · Feb 2025

This is a beautiful community with the most amazing residents. The Life Enrichment team is incredible and makes the community fun and exciting. The maintenance director is friendly and kind. He is super helpful and always goes above and beyond. The gals at the reception desk greet you with a warm smile and genuinely love their jobs. The admissions director is bubbly and fun. She is knowledgeable and makes you feel at home the second you walk through the door. The dietary staff work diligently to meet all the nutritional needs and requests of the residents with a smile. There is a new executive director who feels like a friend after your first encounter. She is going to be a great leader and mentor to all of the staff. Last but not least, the caregivers and med techs with longevity

★★★☆☆ 3.0 Angie Eggeman · Apr 2025

I have very mixed feelings about Riverside Courtlands. On the surface, the facility is beautiful, well-maintained, and offers appealing amenities for residents. The admission process was quick and efficient, and for someone who is largely independent and only needs minimal support, this could seem like a great option. However, once any level of real care is needed, serious issues become evident. The facility does not have an RN on staff — only CNAs — and during the night shift, the entire facility is often run by just two CNAs – not even a manager in charge. This lack of proper staffing creates a dangerous situation for residents who need more attention or might be at risk for falls. During our time there, falls were frequent, and one day alone saw three residents were taken to the ER due

★★★★★ 5.0 Todd Hodsdon · Jan 2025

My mom recently moved into this facility on January 3rd. We selected Cortland by Riverside over several other assisted living facilities in the area. The process was seamless. We initially had to have them do an assessment to determine the level of care my mom required. The administrator (Joy) and the Sales and Marketing Director (Allyson) came to our residence for the assessment recognizing it would be difficult to get my mom there and back. Upon doing a tour of the facility, Allyson was vey detail oriented and patient enough to answer all of our questions. The facility is very clean and has a small number of residents which my mom really liked. There are many fun activities for her to participate in and they go the extra mile to make sure to provide a personalized experience. As an examp

★★★★★ 5.0 Frank Serra · Jul 2025

I toured with April Rosa- she was compassionate and caring during my visit. The community is very friendly and super clean! Do yourself a favor and talk with April.

Accessibility & Amenities

✓ Identifies As Veteran Owned ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Lgbtq Friendly ✓ Transgender Safespace

Services

Assisted living facilityRetirement communitySenior citizen center

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.