The Pavilion of New Port Richey

From the moment my mom entered the memory care unit, it was clear she was in a place of compassion, dignity, and genuine kindness. Caring for someone with memory loss is not easy, and the staff embraced that challenge with patience, warmth, and unwavering respect for who my mother was—not just as a resident, but as a person. Every caregiver treated her with tenderness and understanding, even on the hardest days. They took the time to learn her routines, her moods, and the small things that brought her comfort. As her health declined, the compassion of the staff became even more evident. In her final days, she was treated with dignity and love, and for that I will always be grateful. This memory care unit did more than provide care—they provided humanity, comfort, and grace. Thank you for w

Staff is incredible. They are everywhere. They know every resident by name. My brother has lived here almost a year and he loves his friends, bingo and going out to dinners. Lyn-Director is amazing and very hands on. She also knows everyone by name. I love the residents. Need help, they will take you where you need to go. I love seeing my 2 beautiful ladies sitting on Veranda. I met them on day 1 and fell in love with both.

My dad has been in the memory care unit for a little over a year. Lynn and Starr made it an easy transition for both of us. The staff in the unit is great specifically Colleen, Susan, and Angel they are the best!!!!!

I have lived in other assisted living facilities and the Pavilion of New Port Richey is a cut above the rest. The administrator Lynn runs a tight ship and has an excellent supporting staff. I have seen many changes in personnel in the kitchen and now Chef Jayne does an excellent job and even with food prices skyrocketing and the budget not able to keep up she works her magic to make sure everyone is well fed. They keep the place very clean. The med techs are awesome and keep a close eye on everyone. The residents are friendly making the place feel like home. Your loved ones will love it here and will be well cared for. I wish I could give it more than 5 stars.

I have lived here 18 months and am very happy. The staff is friendly and caring. Lynne listens to your concerns and addresses them. The resident council works with management to keep residents happy. I enjoy the locations because there are plenty of stores to go to. I feel like this is home for me