The Used Car Factory

purchased a 2021 Audi SQ5 from this dealership as an out-of-state buyer. At first, everything seemed straightforward and transparent — but that changed the moment the vehicle left their lot. I received a pickup photo from my transport driver clearly showing a large crack in the windshield before the car ever left the dealership. This damage was never disclosed to me at any time. Not verbally, not in writing, not in the walk-around video Mackenzie sent me. She mentioned the bumper/fender scuffs only after I identified them myself, but she 100% did not disclose the cracked windshield — and the dealership’s later claim that she “told me” is simply false. Once I raised the issue, communication collapsed. Mackenzie stopped responding entirely. TJ, the manager, told me the owner would call me

I purchased a Honda Accord from joe about two years ago, It’s such a great little Car. Very affordable as well. I’ve never had any issues with my vehicle Except for a current AC issue I called him and he was quick to help me fix it! I highly recommend purchasing from here if you’re looking for a reliable used vehicle.

All he has is lemons i got a ford from him second day I called to tell him the transmission didn’t sound right . He told me no it wasn’t then literally a week later the transmission blew up. Left me an my autistic 6 year old child on the side of the road for 3 hours . When he told me to bring it up, he told me to wear something tight and nice for him to stare at . When I did have my car towed to his shop , He put three different USED Transmissions in it . That were no good all three of them , Disgusting , dishonest . Anybody that I have talked to that has gotten a car from him has said that they he have ripped them off. Joe is only worried bout taking your money . He’s not checking fixing or maintenance in these cars before he putting them out on his lot . Please save your money and time ,

awful customer service. would give them a zero if i could.

This place is absolutely amazing every time I have a problem with my car, which I purchased somewhere else I call them. I will not go to kia anymore they are a complete rip off. They have affordable prices and great cars here compared to everywhere else. So, if you're in search of a car or Maintenace don't look any further. Everyone is really nice and honest here.