The Village of Heather Hills

Absolutely horrid, i am a medical transport driver and I was dropping off a patient back at this residence, sat at the front door for 15 minutes waiting for someone to come let us in, while the door alarm was going off. Called multiple times and got no answer. Finally somebody who looks like they’d been sleeping comes to open the door. I walk the patient to his room and find his wife laying on the floor saying she’s been there for hours and nobody came to help her even though she hit her help button, even took a nap because it had been so long. Absolutely terrible establishment!!

June 2023– the abandoned building continues to be a nuisance to the community with multiple police visits a month. and they have 20-30 dead trees that drop 30 foot branches on neighbors yards, destroy childrens playsets and creating a massive safety hazard. Facility has no interest in solving this and has been aware of the issue for over a year. January 2023 - Facility is not maintained. Their abandoned building they own behind the facility has several broken windows and trespassers that management has been unwilling to deal with for months. The grounds have large dead falling trees that have broken neighboring fences and childrens play structures making our backyards a hazard for our kids. As a neighbor to the facility I’m so disappointed by the lack of pride they take in maintaining the

My parents have lived at Heather Hills for almost five years. Our family feels so blessed to have Heather Hills as part of our family too! They have ALWAYS gone above and beyond for our parents in regards to their care and continually making sure they are happy. The staff are incredibly kind, loving, patient, compassionate, and respectful. They are very responsive and reliable. They genuinely care for the residents and always want the very best for them. It is definitely a wonderful community at Heather Hills and we are thankful for them every day!

Update: 1/2026 Things have gone downhill at HH. Food horrible and some residents were forgotten so they had to call for meals. Quality of food is not good, worst I've ever seen. Still many great activities, staffing is improving in some areas. Nurse aids seem kind and friendly. They treat the residents with respect and kindness. OLD REVIEW: Quality facility with nice clientele. The staff is always friendly, helpful, and kind. It is clean, bright, has a lot of activities and outings. They are also very accommodating. Food could be improved but they are working on that. Heather Hills is a pet friendly place

My mom has lived at Heather Hills for over a year. The staff members are very caring, kind and compassionate. My mom loves the food and activities. She has a strong sense of community at Heather Hills. The residents opinions are valued and the residents have not been isolated during during Covid like many other places. Our family is very thankful for a safe place for our mom to thrive at.