Tire Choice Auto Service Centers

EVERY time i visit the Auto Tire Shop (in Oxford), i am greeted warmly, and treated respectfully. Mike (owner) may not yet know me by name ~ but he will! Most recently I came because my Honda Element wouldn't start, despite her battery registering 97% a week prior (when getting a number of things done ~ new tires, brake pads, and general tune up). Well, it turns out that perfectly good batteries don't like frigid weather any more than we humans do!

Had purchased the lifetime tire balance, rotation, etc. package with a set of new Continental tires. Had to call an outsourced call center and made a 9am appointment for tire rotation and balance, dropped the car off returned an hour later and the car hadn't moved, asked for my keys back, took about 15 minutes for the manager to get my keys, he seemed to have an awful attitude, very different than the manager I originally purchased the tires from, Torrence, I feel like I just pissed away a few hundred bucks for a service package I'll never use, very disappointed in the service from this location, attitude is everything when it comes to customer service, this place has neither.

My heater completely quit working in my car. Nothing would blow out and the temperature was below freezing. Mike was very knowledgeable, helpful and pleasant to work with. He went above and beyond to find my parts and get them delivered so that I could leave town that day. I really appreciate the professionalism that he showed. I would recommend this facility and Mike to anyone who needs car repairs.

I came here a few months ago to get my rotors turned because my car was shaking when the brakes were pressed. They looked over my car and said nothing was wrong with my brakes at all. The issue got worse so I took it somewhere else and the techs told me my pads were down to 20% and the rotors were completely warped and needed serviced immediately. They said there was no way anyone would not have noticed the damage. I have a toddler in my car so not getting a second opinion could have been extremely dangerous. Not okay.

I wouldn’t give even ONE star if I had a choice, the man at the front counter was extremely rude and unfriendly from the beginning. We waited almost an hour & a half after our appointment time and they still hadn’t even taken our car back for an oil change. So we went back to pick up the keys to try another day since we have plans, my husband asked for the keys and the man THREW them at him across the counter. I asked him if he seriously just did that and he said yeah and if my husband called him boy again they would take it outside to the parking lot. My husband NEVER called him that, first of all we’re a lot younger than him and don’t treat people that way. He threatened my husband and threw keys at him in front of our very young children because we asked for our keys back!! Stay away fr