Tire Warehouse

Went for my appointment that was scheduled and was told the alignment guy wasn’t there. This has happened many times, had to reschedule for 2 days after and than tried to charge me $130 over my price given online. They stated alignment pricing wasn’t included online, when I showed them otherwise, they did take it off but still had an attitude. I will not return!!!!!

I have used the Bangor/Hammond Rd Tire Warehouse for a couple of tire installations. Both times, they have been very fast at getting me out the door. The appointment process when you speak to the local facility has been exceptional.

I always get treated very well from the technicians. Very pleasant and prompt. But I do not like your call center. They scheduled me for an appt on Friday and when I went in they were way overbooked and he said it would be a long wait so we rescheduled for that Sunday at 2. I wasn’t at all upset but it did take me away from other things I could have done. I went in on Sunday and they took great care of my vehicle. Very prompt and great service!! I think you should have the scheduling done at the place of business. They’re more aware of what is going on.

I would like to speak with someone outside of the Tire Warehouse location in Bangor, Maine regarding my recent experience. I am very disappointed with the level of customer service I received. When I asked about the valve stems that were installed, the representative I dealt with was rude and dismissive. Additionally, the alignment was not done correctly the first time, which required me to return twice. The first return visit was because the tire air pressure had not been properly set. The second was due to my Jeep pulling hard to the left after the alignment service. When I brought these concerns forward, the employee assisting me seemed irritated and unprofessional, which made the situation even more frustrating. I spent $1,109.02 on new tires and related services, and I do not belie

Initial experience was great. Day of service the contact was good to deal with. When my son returned the next day to get lug nuts checked he was asked to go to Brewer due to how busy they were. Upon arriving at Brewer they informed him the lug nuts were rounded off and they were unable to re-tighten. Had to make an appointment to have them replaced