Totem Lake Auto Care

After calling three other shops in town, I found Totem Lake Auto Care for a brake job — rotors, brake lines, the works. Caleb was the only one who was upfront about parts and labor costs from the start, which I genuinely appreciated as someone who has worked on his own cars extensively. Totem Lake Auto Care now services all of my vehicles and my family's as well. They've gone out of their way to source hard-to-find parts, and more than once they've handled unexpected repair issues well beyond what anyone could reasonably expect. This is exactly the kind of shop you tell your friends and family about — one you can actually trust. I recommend them without hesitation.

Fantastic experience with Caleb and the crew. We have all our cars serviced at Totem Lake, 3 Lexus SUVs ranging from 2005-2018, as well as an 2009 Civic. They are honest about the issues, fair in pricing and get the cars out when they promise. We will only bring our cars to Caleb!

Very communicative, I felt like they were honest with me when presenting the issues with my car. We discussed a plan of things I wanted to get fixed based on urgency of the repair which they helped put together. They stuck to their timeline and I am very happy with the cost and the result. Brakes, wiper fluid not working, check engine light for fuel system I tried to fix myself with no success. They worked on my well taken care of 06 Suburban.

The service at Totem is excellent. Caleb takes the time to explain everything thoroughly. He’s been servicing my car for years and I have always been very happy. I trust him to do an excellent job and his pricing is always fair.

The team at Totem Lake Auto Care are great to work with. They are knowledgeable, personable, speak frankly and upfront with a thorough explaintion of current conditons and what repairs are needed and why. They are able to provide a quick turnaround even with major repair work. Their prices are fair and reasonable. I am very comfortable taking all my vehicles to this shop for repairs and I would recommend them to others.