Towne Car Wash & Detail Center

Just went for a car wash and heard a loud bang and crashing. The car wash stopped working and I’m sitting there wondering if something happened to my car it finally went through and no one apologized for the wait or explained what was going on. I then asked them to not spray inside the car, just vacuum and they could wipe off the dust. I hate the smell of whatever chemicals the use to clean the inside and it gives me a headache and I can smell it for days. I’m standing outside and I see someone spraying down the inside of the car! To be fair it was just one person but now the entire car smells and I’m pissed and now have to spray it all down myself to get the smell out. It was also still dripping wet outside in a lot of spots and there’s multiple large crumbs from my kids food on the mat t

First time customer, requested the top plan for $47. Explained to both the men who took my car in, and outside guys finishing up, that I need the inside clean most important due to kids in the car. They were super fast, and the outside was sparkling, that’s why the second star was give. At first when I left it looked decent inside. Once I seen in detail the outrageous lack of cleaning they did once I got home, I needed to write this. I spent another 2 hours vacuuming inside and wiping the mess all around the car. No detailed vacuuming, no detailed wiping. A rip off of a car wash.

Paid for the most expensive package ($40 with tax) and came home with a dirty car. I even pointed out to the man who gave me the ticket a few areas with dog hair that needed vacuuming and they completely ignored it. MAYBE 3 minutes wiping down my entire car at the end with lots of missed spots and the machines alone missed a ton of spots on the exterior. I’ve been coming to Towne since I moved to the area in 2019 and this is my second wash in a row that is totally subpar. Confused because when I first started using them they did a great job and took a lot of time and care in their work. Last photo is how much additional dirt and grime I pulled off the interior of the car doors alone in 10 minutes with a paper towel and standard all purpose kitchen spray. Will be looking for a new car wash

This was my first time here and I brought two vehicles to be detailed. This is by far one of the worst car wash I’ve been to. The job was rushed and I still left with a dirty exterior and interior. I was not pleased AT ALL. I had quite a good tip ready to be given to the guys but after seeing the job that was done I immediately changed my mind. I even asked one of them if they could vacuum over spots they missed but nothing was done. I had to go to another car wash right after to have it hand washed because this job was poorly done.

The worst car wash. They didnt wipe anything down inside. The salt was still very visible on my vehicle especially the rear. Way too over priced for nothing cleaned.