Toyota of Coconut Creek Service Center

I have had only positive experiences going to this location for my services for the last few years. Today Santiago helped me as my service advisor and he was professional, funny, and got me in and out. I also had the pleasure of meeting Cristian who worked on my car. Wonderful people and overall a great experience, 10/10 recommend.

This place is shady is all I can say from the salesman outside to the finance guy. I was threatened with legal action because I did not want to add the “optional” 12k in warranty’s. I also had the worst service trying to pick up my car for some service they sent me across the street into an empty building playing hide and seek with employees to just get my car that was ready. I had to to talk to the people taking photos of new listings and they refused to help me, it was a nice mechanic who had to single handily call the manager because I’m in the middle of the shop they told me to go trying to pick up my car they told me was ready. This place needs to be investigated by the local news.

I always go to Klaus Cobb for any service or repairs here. He always goes above and beyond to squeeze me in for appointments and explains all service repairs clearly. The service department started charging an extra 3% for credit card transactions (so keep that in mind when you come here) but thankfully Klaus always remembers to remind me when I drop my car off. He's the best!

Always the quickest and best service of any dealer/shop I've been to. The service advisors are super friendly and agreeable and provide exactly the kind of service you'd want when you need something on your car. I've always come here for anything Toyota and I will definitely continue

I want to take a moment to highlight just how exceptional Carmine Armano is as a service advisor at Al Hendrickson Toyota. Over the years, I’ve worked with many service professionals, but Carmine stands head and shoulders above the rest. His professionalism, kindness, and dedication are unmatched, and he has consistently made every service visit feel smooth, transparent, and stress-free. What impresses me most about Carmine is the way he communicates. I’m never left guessing or wondering about the status of my car. He takes the time to explain things thoroughly, keeps me informed at every step, and always makes sure I understand not just what’s being done, but why it’s important. That level of honesty and clarity is rare, and it gives me complete confidence in the work being performed. C