Tri-Star CDJR Somerset

Go see Nate for your next vehicle. He is a 5 star salesman who provided a relaxed and enjoyable experience! Unfortunately the dealership’s finance department ruined the delivery with shady tactics. After agreeing on a price our payment jumped by $54/month because the Finance Manager stacked on a warranty while making it seem "included." We were also hit with a hidden $200 fee for a replacement key service that was presented as a free perk. The signing process was a rushed "sign here" shuffle with zero transparency. We still believe the car was a good deal, but the deceptive way these fees were added is unacceptable. Had each charge actually been explained to us upfront, this would have been a 5 star total experience. Instead we were left with a sour taste. A $54 monthly increase might not

I was pleased with my salesman (Nate) and the finance team. They gave me options and went above and beyond to make me feel appreciated. It was worth the drive! Thanks again Team Tri Star Somerset.

They had my Jeep for 2 days to do a recall, inspection, tire rotation and oil change. It didn’t pass inspection bc they said I needed new windshield wiper. Had one of the guys come out and show me where the wipers were ripped. He checked them and said they were fine and not ripping. Serve department still wouldn’t pass it. So I have to replace my wiper that are perfectly fine for them to pass my inspection. That was nothing but to get more money out of me.

Was given a quote for almost 4k for my Jeep. $1600 in just labor? Nah I went to a local garage and had the same service/repaires done for under $1000. Sales department might be alright but take your vehicle anywhere else to get worked on and save money. Complete scam

Got a great deal on my new ram! Johnny did an excellent job helping me with my purchase. Definitely recommend!