Vaden Chevrolet Savannah Service

I am still having the same issues when I left the lot, I called to let them know and they scheduled an appt I could not make. I am still waiting for a call back. I have however received 3 calls about trading in my vehicle. Communication is key with customers I understand being busy but communication and understanding needs work here.

Brandon was very polite, courteous, and attentive to explaining everything that was need for my service. He is knowledgeable and compassionate about his job. I applauded this young man with blessings and favor over his life. I like how he acknowledge everyone that came through the door.

We were halfway through a camping vacation when my check engine light came on. I was able to go online and set up an appointment the next morning at 7:30. I met Jen and she processed me quickly and sent my truck back for diagnoses. Marcus quickly determined that I had a coolant leak and it was covered under the power train warranty. Jen told me that she would get the parts the next morning and Marcus should have it repaired that day. She set me up with a rental since we did not have transportation. Jen called me regularly to keep me informed how the repair was progressing so we could inform the campground and our employers if we would be leaving on time or delayed. Marcus worked his magic and we were able to leave on time and return to work on Monday. Thanks to Jen and Marcus for making a

Jenn is always our advisor at Vaden. When we have to bring our cars in for oil change, or a repair. She is always in communication with us, keep us informed, detailed, and very understanding with all the questions I have. She's the best!

Dropped truck off, to get serviced for a code that showed up. Heath Graham did a great job in keeping me updated with repair and explained what was going on!!