Valley Chevrolet Parts Department

So just recently I ran into a major issue with my car, that I feel is something that really should get out there, if anything for awareness? For the last few years I have owned, and by owned I mean took incredibly good care of a 2017 Chevrolet Sonic. Highest grade oil changes, new tires when needed, maintenance when needed and I never let a check engine light go. The car has had two recalls in its lifetime for an acknowledged faulty fuel pump and exhaust problem. Both recalls I took right in for immediate replacement. About a month ago I received a letter from Chevrolet telling me that my vehicle’s make/model has a known issue with the Turbo Engine's failing prematurely. They explained the failure is due to faulty manufacturing, and thus they have decided to add on an "extended" warranty.

Great service and staff. Mechanic explained everything I had a question on in detail.

Very very nice people ---- helpful. I brought in key blanks for my car. And because i brought them. They cut the keys. Free of charge. That touched me so much i put a tip. Wow. A dealer giving for free !!!! That's amazing!!!!!!

Customer service was crappy! Needed a new coolant reservoir and quoted me over $300, looked one up that was around $50 and asked if they would be willing to come down? Response was and instant NOPE. Found another dealership that worked with me on cost and used them. You want to pay more and be treated subpar, then go here!

They made an appointment for Wednesday at 9am. However I had to pick my car back up because they wouldn't have got to look at it until friday!! I unfortunately can't be without a car for days on end. Ended up going to a local service station that fixed it in just a few hours.