Valvoline Express Care

Very professional team here in Madison! Isaac and his crew were friendly, polite and knowledgeable. It was a pleasure to see them work as a team. Communication and execution of duties were something to watch, actually. Super safety conscious and treated all with respect and dignity. Thank you, guys! Tim Anderson

Arrived at 9:03 am 11-7-25, one car in right bay, I was second to arrive and chose other bay. When the tech finally finished twenty minutes later, he came and posted this lane closed on left door, with a smirk on his face, take note there was a customer behind me, and two or three in the right lane. Two disappointed customers left. Owner is a nice guy and is well liked in the area, but his help is bad business. (that is why I gave a three star rating, the employee would have no stars) I'd be curious if all the oil changes took twenty minutes to perform.

There was a long wait, but the service seemed fine. Until I went to another auto shop where they realized oil had been spilled all underneath the hood, putting my engine at risk. Now I have to pay $181 to get the oil cleaned up. I won’t ever go back to a Valvoline.

Great service! Staff was friendly & quick. Isaac was very polite and professional when I came in and took excellent care of my family car. I will be back for sure! Great to have in the area.

My son’s first experience was not what I would expect. He took his Toyota Tacoma in for a basic oil change. They changed the oil and left the old filter in it. Charged him over $90.00 to just drain the oil. Told him it was reusable. They might have reusable cartridge filters but his is not. Very disappointed of a local business.