Valvoline Instant Oil Change

Customer service makes the difference and the manager walked out after I waited in line without a smile and not a good morning. When I came in I saw three lines of cars. I didnt see cars parked in the back. I called first thing in the morning and was told it was very quiet. I was excited to get my oil changed there. The mechanics are nice there and I have been a customer for years for oil changes and air filter replacements. I was told to move my car, after waiting awhile in line. The mechanics are nice but after the way I was treated by their manager I wont go back again. They claim to be quick and relaxing and efficient and they are not there.. Go to Midas across the street.

Great customer service. I went in for an oil change and was serviced quickly. The Assistant Manager (Frank I believe) was knowledgeable and friendly. I am sure to return and will let others know about the quality service given at this location.

It took quite a bit longer than 15 minutes (closer to 30), but it seemed like I got unlucky and was stuck behind a truck that presented a few extra problems to the technicians. When I was up they were super quick, professional and helpful. Jovan was friendly, knowledgable, and super helpful. Also, fix the receipt printer! I think the line would move faster if they didn't need to have every customer recite their email address.

Please do not take your car here for any reason. I have used Valvoline for years and brought my car in for an oil change. They recommended a transmission fluid replacement for transmission longevity, which I did. My car had been running great for years and is fairly young for a camry, 110k. Once it became cold outside, I took it in to a local mechanic because it started having issues shifting out of first gear. A non-Valvoline mechanic evaluated it, and said it is full of metal shavings, which is abnormal after the service Valvoline did. He said it was likely due to the recent transmission fluid change. Valvoline said according to their checklist, they did everything according to the books, but there is no reason a 2015 Camry should have these issues <10k miles from the time of service. It

I brought my friends car in. I didn’t know any of the details of his car and it was still as smooth as ever I was in and out less than 10 minutes. Everything was explained to me and anything the car needed was recommended without any high-pressure sales. Big shout out to Alan I believe he’s the manager or supervisor, but he was super chill and made the whole process really easy! 10/10 recommend if you’re not a car person and need a speedy oil change!!!