Valvoline Instant Oil Change

As a former employee of VIOC, I will never not go to a Valvoline. This Valvoline was very quick. Bobby was very kind and professional. The MOD, Edward, checked me out very quickly without going over any recommendations. Says battery check but that wasn’t completed. I appreciate the quick service and how safe the service is performed but definitely not the normal Valvoline experience.

I had a fast and thorough oil change and as a longtime customer, this was the best experience yet. The manager spent time with me going over options and it was nice to see all employees wipe down every part of the cars that they touched. All the little things during that visit added up to a great experience.

Outstanding customer service with Madison at the Ellisville location. She took the time to go over everything and all my concerns. I was thankful she really seems to enjoy her job and the staff she worked with. Great job Madison I'm one happy customer.

I had a really good experience with my oil change today. Tony was great. He was very friendly and didn't try to pressure me into parts that didn't need replacing yet. I might get my oil changed a bit closer to the recommended schedule now. Good job guys.

Been coming here for a couple yrs and always had excellent service until the last oil change. They didnt check the tire pressure, fluids and lights. I looked underneath a wk later and the splash shield wasn't put back on properly and it was hanging missing the screws on one side. I wasn't going back to fix the issue cause I won't ever trust them again to do any work on my car. Paid out of pocket to fix the issue myself. The sticker they gave me for my next oil change said 3k miles from the time of change for full synthetic. 🤔🤣 Very unprofessional and careless. Must be a whole new staff cause I didn't recognize anyone. Ill just stick w my Honda dealership for now on.