Valvoline Instant Oil Change

Big shoutout to Seth and Lamar for the excellent service during my oil change. They were professional, knowledgeable, and took the time to make sure everything was handled properly. You can tell they genuinely care about their customers and their work. I really appreciate the attention to detail and the extra effort they put in. Great experience overall — I’ll definitely be back.

I went in for a routine oil change and they made a serious mistake — instead of adding coolant, they put windshield washer fluid in the wrong system and never informed me. I discovered it myself and had to confront them. The manager tried to downplay and cover up the error, saying it was fine after removing the fluid. I requested a proper radiator flush to ensure no damage, but they tried to charge me $140 for fixing THEIR mistake. The lead were careless, unhelpful, and showed no accountability. After a long argument, they finally corrected it, but the experience showed negligence, poor honesty, and terrible customer service. I would strongly advise others to be cautious. I recently Visited for an oil change and was quoted $59.99 for a cabin air filter — completely overpriced. I clearly

I’ve been coming to Valvoline for oil changes and the service itself is always solid. Staff is professional and does a good job explaining what’s needed. The only downside is that I usually have to wait longer than expected, even when it’s not super busy. Overall, still a reliable place and I’ll keep coming back—just wish the wait time was shorter.

There were issues between employees; the one putting in the oil and the one under the car. They started arguing about if the guy putting in the oil has the go ahead. I can only assume that the plug wasn't in and guy below wasn't ready for oil and oil went straight through. They both got so angry they left for lunch and a different employee finished. But my car rattled horribly upon starting and low oil pressure warnings came on. He told me it was fine and it did go in. I asked him to please check again. He checked again and then said he'd top it off. I then watched him pour an entire jug like they did they first time. He was then ready to send me away again, but I had to ask him to check my lights and turn signals. I don't think they checked my air filters, fluid levels, or anything else

Took advantage of my wife. Charged her $108 for full synthetic which is high but not the reason I'm leaving 1 star. I'm leaving one star because they wrote her sticker to come back in 3,000 miles. Synthetic oil is 7,000 miles minimum. Also talked her into a transmission fluid change she didn't need.