Valvoline Instant Oil Change

From the moment I drove my car into the shop, I was treated with kindness. I was not ignored like I didn't matter, I was spoken to like a lady and not treated like a lower life form just because I wasn't driving a luxury car. Every single member of the team treated me like I was an important customer. I had actually just left another shop where I made an appointment, showed up on time and was treated like crap when I arrived, sat in their showroom for over an hour before my car was even up to be moved into the shop. That was enough for me. I took my keys and left and this was a place where I previously had work done that cost me over $3,000! Why after paying that much money would I go back to a shop to be treated poorly...it wasn't even a dealership and I paid that price for service. Neve

BISHRAM NEEDS TRAINING!!!!! I'm usually very happy with the service at this location however today was definitely an exception. I had an appointment for an oil change and inspection at 1:15 today. When I pulled up to the bay I was directed to, i noticed there was a car already there. I assumed Bishram was almost finished with that car and I'd be able to pull in within a short time. That's was not the case. I noticed that he was just beginning an oil change on that car. After waiting 20 min in my car, he came out again asked what I needed despite me telling another staff 20 before. Before I responded, I asked it he knew I had an appointment at 1:15 and he said yes. I asked if I had an appointment, why would he begin work on another at the same time. He said oil changes are first come, fir

Super quick. Very professional. These guys seem like they have worked together for a while. Very good staff who ever chose them. 3. Guys and faster/better service than most valvoline's i have been to.

A week prior I had my oil changed here. They were able to show me that a few things were not tightened correctly from my last oil change, at a different facility. It showed me that they are really on top of doing the job correctly and efficiently. I'm very thankful for that. I went back a week or so later to have them do my NYS inspection.

Told the person that we were military and wanted the military discount, but after reviewing prices online, we paid full price. I had schedule my company car to go their next week and my truck but I'm going else where