Valvoline Instant Oil Change

I used to love this location. The supervisor/lead mechanic was very vocal and ran the floor very smoothly, but I haven’t seen him there in a while. It’s now mainly younger guys who seem to take their time. The last two times I’ve been there were for an oil change and an inspection. During the oil change, the mechanic failed to secure the splash shield under the car and I ended up having to pull off the highway because the metal was scraping against the road. I got it fixed at another Valvoline location and was never contacted about it. I later went in for an inspection and was told that my wipers wouldn’t pass unless I bought new wipers. The mechanic tried to sell me some, so I just left as my wipers worked perfectly fine. I took the car to a nearby Jiffy Lube and it passed with no issue

Had a great experience at Valvoline today. Christian handled my inspection and oil change and also filled my tires with air. He was excellent—so kind, professional, and thorough!! The whole process was quick and easy, and his customer service really stood out. I’ll definitely be back!

Latia and Crew were amazing. Felt like a pit crew got me in and out within 10 mins on a full service change and wipers. Price was reasonable but the service was top notch.

This is the second time I have been to Valvoline on 8315 Falls of Neuse Rd, Raleigh, NC 27615. I had a great experience both times. I went for an oil change today. The service was fast and affordable. I was able to get a coupon online too. The manager K1 had good spirit about him; nice and friendly. I did not feel uncomfortable or pressured like I generally do at other establishments. This specific establishment appears to be extremely well managed and everyone is professional. This was the first oil change I had that someone showed me the oil dipstick so I could see my oil was filled up properly. Before closing the hood, the mechanic (I wish I knew his name to give him kudos) verbally checked off everything that needed to be checked, and said ticket complete. It was nice knowing I was get

They are like the Chick-fil-A of car services. Everyone is always so friendly & great energy. This specific location always make tedious car maintenance tasks, enjoyable because of how QUICK the service is, and friendly the staff is. They always do a quality job. You can also stay in your car while the service is being done. The whole team is great, but special shout out to Latia & Karireem for today!!