Village Motor Works

Ive been coming here for about 3 years now and have no complaints. Emissions and safety inspection was pretty quick and good price. The cabin filter and engine filters were also replaced, and I thought it was a bit pricey, mainly because they used some higher quality parts than I'm used to. I've gotten an emergency battery replacement here too, and they were very quick to get that done. Labor rates are about what you might expect. But overall, I trust these guys and at least I know they use quality parts that will last.

An excellent mechanic service. My engine light came on Friday, my car was better than ever Monday. I would return for future services. Employee I spoke with was highly professional and friendly. They even followed up to make sure there was no immediate issue with the repairs. If I got scammed, I’d never know it. If you’re in need of a mechanic, this is the shop if you’re in around downtown Raleigh.

I had a very poor experience getting my car inspected here recently and don't recommend going here. When I dropped it off on a Friday afternoon, I was told they would give me a call when it was ready in about an hour, so I walked to a coffee shop. However, after a little more than an hour had passed and I still hadn't received a call, I walked back to check on my car. The building was already closed, lights were off, and everyone was gone well before the 5:30pm closing time posted on Google, their website, and their front door. My car was plainly visible locked up behind the fence. Since they're closed on the weekend, I was stranded without a car until Monday morning, forcing me to change and cancel my plans and find other ways to get around. When I picked it up first thing Monday morning,

Have had to drop my car off on short notice twice in the last few weeks for separate issues that came up. The team was quick to diagnose, provided recommendations on how to fix, and in each case had my vehicle ready to go the same day for a good price. Highly recommend!

I had been looking for a “non-dealership” group that I can trust similar to how I have trusted “The foreign Service” guys for my Mercedes for 15 years now. I rarely respond to a direct mail postcard ad but I did because they were a neighborhood close by shop on Boykin. A couple of weeks ago I had my son take his Volkswagen SUV in for a general service. Fair price. In-N-Out quick. I just took my daughter‘s Audi SUV and had the exact same experience. My decade old Audi AA is coming up for a major service and there is no question I will be taking it to them versus an Audi dealership. Solid guys and they did not “find problems” that needed to be conveniently fixed. The main thing I look for early on and a trustworthy mechanic. Give them a shot. They just earned my third one.