Virginia Automotive Service

VAS did a good job for me. The immediate issue was fixed on budget and on time. I appreciate the full written inspection as it gave me things to keep and eye and budget for. Highly recommended.

Had to get a state inspection at a new shop this year because the place I used to go tried to screw me on a repair so I told them to kick to rocks and came here. Great experience all around. Great staff and a fantastic store manager. 10/10.

I recently relocated to this area and needed a mechanic. My brother recommended Virginia Automotive in Short Pump. The service appointment was super easy to schedule online, the Customer service and Mechanical work were excellent, and the price was very reasonable. I’ve scheduled another service appointment for another vehicle based on a great first experience!

Bought Groupon for oil change at this business. I made an appointment. They called me the day before and canceled my appointment . They said that they were servicing at that area any more. A few days days, I got an email saying they had merged with another shop out in Glen Allen. I asked if they were going to honor my Groupon vouchers. They said no and I would have to reach out to Groupon for a refund request I tried reaching out to Groupon but all I got is their AI. So much for integrity.

This business has become my goto location for all my car needs. Went to them for a simple state inspection and was amazed they didn’t try to cross sell anything. I had to then bring my older car to them. They analyzed it and pointed out issues in varying levels of criticality. Detailed descriptions and photos. Clear pricing ahead of work. I could choose what to address and no pushing at all. My third visit was for an oil change. For the first time in over 20yrs someone didn’t try to upsell. And they did a great job with actual execution every time. Great communication too and on time. No follow ups needed. They even recommended another business for my vehicle’s audio needs. Mike and Michelle are amazing! Very attentive and to the point. Do I recommend? Oh yeah!