Volkswagen of Des Moines Parts Department

Kevin Caldwell was an awesome service advisor. Would recommend him to everyone. He took the time to explain what was going on with my car and did not try to sell me a lot of extra stuff. I will be back to see him.

Found the SUV on true car.com was suppose to be $9958 when I looked at it the price was $12995 I asked and salesman said they no longer use that site yet that is how they got my info to call me. I looked at it couldn’t test drive it because the tire was flat I figured it’s a dealership they surely gave it a go over and I should be ok. When I get home (70 miles)the check engine light came on I texted my salesman AJ all he said was did you buy a warranty. I know it was an 07 and it did have 150000 miles but I figured they would want to look at it. I drove it another 30 miles and the low oil pressure warning came on I called the sales manager Jeremy and he tells me to have it towed in which I have to pay for it $378. I decided to have a shop locally look at it and it was a plugged pressure se

As a tow truck driver they made my job simple and easy gave me a perfect spot to drop the vehicle and get out with absolutely no problems based off of that alone they get a 10 out of 5 stars in my book! Thanks for being amazing and caring about the tow guys!

Greatest vehicle & sales people I've ever ran into and dealt with! Will do business again & again!

Rob provides great support when meeting my VW parts needs. Very knowledgeable