Volkswagen of Fallston Parts Department

TEENA, she is the best my wife and I have had nothing but trouble finding a new vehicle to fit our needs! Here's were Teena comes in I called there told her what was going on! She helped me find the car of my wife's dreams. She was so emphatic to my wife as my wife's family is dealing with health issues! I can't say enough about Teena go see for yourselves!!

I bring my VWs here for service because of the quality of work and attention to detail, especially from top mechanic Jon Zick. Jon has taken good care of my vehicles over the years and always has given good solid advice in certain mechanical situations that have arisen in the past. The remodel looks great 👍

Would not recommend using the service department here they did warranty work on my car and now I’m having the same issue that they fixed which supposedly they fixed and now I have to come out of pocket and pay for work that they fixed supposedly.

Teena was great in the beginning of the sale. I got a good trade in for my old Jetta and was looking for a Passat to buy. I found my car I wanted here for a good price and I was happy with my selection. Things really went downhill after the sale was completed and they got their money. It was a hassle to get everything completed on the car. It has been 3 weeks and I had to show face in order to get a confirmation that they will even give me a 2nd key with them trying to tell me that my car wasn't even certified pre-owned and it wouldn't come with a 2nd key until they had to re pull my VIN to verify they owed me it. Teena goes to the manager to ask if it is certified and he just shrugs his shoulders while spitting tobacco in a cup. There were scratches on the car we agreed to getting fixed p

Tina is a rock star. I called to see if a used Jeep was available and she had it pulled and ready before we got there. She was juggling 2-3 buyers but never let anyone wait long. She get everything done, detailed, and SOLD. Go see Tina if you need anything. Thank You for being great.