Volvo Cars White Plains Service & Parts Center

RIP OFF RIP OFF RIP OFF STAY AWAY ! I have been in the auto repair service for 38 years . We took our Volvo xc90 in for issues with traction control and abs..We were aaa provider and have labor and parts program. Putting it simple we got ripped off. the part was 100 percent higher than list and labor time is 30 min to 1 hr we got charged $749.98 . Place is a total rip off stay away ur invoice) varies quite a bit depending on your region, cost of living, and specific dealer pricing policies — but here’s a realistic range you’ll typically see in the U.S.: 📊 Typical Volvo Dealer Labor Rates Dealership Service Hourly Labor Charge (what you pay): About $125 – $150 per hour is commonly cited for many Volvo dealers. Volvo Vibes In some markets (especially larger cities or high-cost areas),

So disgusted by how the service dept nickel and dimes you after charging exorbitant prices for very basic services. A 3% additional credit card fee? $4 per gallon for the loaner car? By the way—nothing shared until after the fact. I will never use their service department again. It almost makes me regret buying a Volvo.

Horrible service! Bought a brand new car that gets water in the headlights. They changed the lights and still happens so they tried to say it’s normal. Basically told me I’m beat. This is my 2nd brand new car purchase in 2 years but never again. The vice President Jeremy Abramson was a nasty jerk. Richie, John and Frank did nothing to help besides telling me it’s normal to have water in headlights on a 26 xc90. The manager John admitted it’s not normal but didn’t help me either. Terrible customer service. They take your money and say screw you after. Worst dealership! Do yourself a favor and don’t give them your business.

Five star for Lana And the young man who helped me at the reception desk on Saturday. The Owner of the dealership should be happy with people like this. It’s very hard to get good help and people that care. They helped me change the battery in my key fob, which hasn’t been working for a while with a new battery in it. They’re extremely helpful. I appreciate that because you don’t see that much in the younger generation.

This was my first time bringing in our 2025 Volvo XC90, which I purchased at the same dealership. I was a bit nervous after reading some of the reviews, but everything went smoothly. My service advisor, Nikson S., went above and beyond to ensure all the work was completed on time. I couldn’t be happier with the experience.