Walmart Auto Care Center

I usually don't have an issue here. However, this visit yielded a bit of conflicting information by an internal company understanding of information and vehicle needing to be present for service. The management involved had excellent issue resolving and management skills. I do appreciate this place working with me on the fly today. I would just like to see it informed more often that the vehicle does not need to be present for a tire to be serviced if carried in. I do appreciate Jason for working with me to get the repair accomplished in a timely manner. Thank you.

You should already know better than to have your car serviced at a Walmart. If you need an oil change just go to Stricklands. All I wanted was a new battery put in, pretty simple job. Walmart auto declined to do this for me and told me it needed an alternator instead. So I take it to a real mechanic shop where they tested the alternator and said it was fine and all it needed was a new battery. All told, I'm out over $200 because of the bad advice I was given. I will not be using Walmart auto in the future.

Absolutely abysmal experience. Went in for tires and an alignment. Took over 3 hrs even though they were not busy, watched the staff standing around and goofing off for over an hour, and after all that they “forgot” to do the alignment. Would have been better off going anywhere else.

Worst customer service on planet. They won't answer the phone when you call and ignore you when you come in. Probably not worth the decent price I got on the tires

Felt the need to write a review. I bought my tires online and scheduled online for Bloomington Walmart. Was I a bit scared and skeptical considering it's WALMART? Yes I was. I do all my own repairs mostly on my car because I don't trust shops anymore. But tires are a pain in the butt and I don't have a balance machine. I took my car to Bloomington's auto care for 4 all new tires and to my surprise they were done in about 45 minutes. You hear horror stories about overtightened lug nuts etc etc. The tires felt balanced when I drove, the tires were all inflated to the proper PSI and the lug nuts were torqued to the correct spec. All very surprising, and I get a lifetime balance/rotation. You really can't ask for more than this.