Walmart Auto Care Center

We bought a set of higher end tires and got road hazard, $28 per tire. Two months later, we pick up a nail and hubs takes it for repair. He's told that for any service, you have to make an appointment "just like a Dr's office" (what the chick from the back actually said). He drives a lot, hence the road hazard. On top of a completely asinine "policy", he catches attitude from the staff. What a rip-off - last set we get from New Albany.

Made an appointment to have my oil changed at 7:30am. I was the first customer of the day. At 8:45, I was told that the oil cap was on too tight and to “take the vehicle somewhere else” to have it serviced. On to of that, I was still charged a few bucks for their time. They are scared to death to actually work and very inconsiderate of your time. Overall, a very unprofessional business. Luckily the guys over at Dipstix have opened a jar of pickles in their lifetime and was able to the job done in about 15 minutes. Moral of the story, if Walmart auto center is your last option, learn to ride a bike.

I have been trying to call for 2 hours to ask them about their tires. Still no one has answered the phone. With that being said I will go somewhere else. Last time I was there it took them 3 hours to change my oil and put one tire on. I gave them the benefit of doubt because they was “training” someone new. Won’t make that mistake again.

Warning ⚠️ this place messed up my tires and the same thing happened to my mom. They put the lug nuts on too tight so my mom had to pay $6.99 per lug nut for 4 tire which consisted of 5 nuts per tire. 😩Total cost 138.90 🤯The only thing they did to fix it was made us pay for the total cost of the lug nuts which we had to buy from another auto retailer and they put them on and gave her a $25.00 gift card. 🧐We already paid for a free rotation for life of tires so they should have put them on for free anyway because we already paid. Long story short don’t go here for your tires or rotation go to your local dealership.😉

Watch them they will charge you for work, but they do not do it. They never checked my air filter, which should be a standard check. I asked for tire rotation, and I had marked my front tire. The tires were not rotated, but I was charged. The lady working there said, "I am glad someone called them on their lazy work."