Walmart Auto Care Center

😡Yesterday, I went to Walmart to have my car tire replaced. From the very beginning, the woman at the registration desk was extremely rude and unprofessional. Her attitude was unacceptable and set the tone for a very negative experience. After that, I was forced to wait for two hours with no proper explanation or communication. When the manager finally came, instead of taking responsibility, he questioned where I had previously changed my tire. This was completely inappropriate — especially considering that I brought my car in without any damage, and it was returned to me in a damaged condition. What is even worse is that your staff tried to deny responsibility and were not honest about what happened. Because of the damage caused at your location, I had no choice but to tow my car away.

Overall good expierence. My appointment was for 7 am however no technicians were scheduled to come in until 8. Thankfully I was able to be flexible with my schedule and hang out at Panera until they arrived. Tire installation went well and I appreciate the walmart plus discount on the fees.

I have been getting my oil changed for over 10 years here and never had problems. I got my oil changed last month and they suppose to top off your fluids and they said on The check off list. We'll none of my fluids was topped off because its no way I ran those fluids out and I don't drive that much. I hate going to this Walmart. Poor customer service. Treat people the way you want to be treated. Also my under guard that keeps stuff from flying in your engine that didnt tighten all the screws and that fell off on the road. I have a good car not no hopty. I am done with this walmart!!!!!

Lazy workers here. Came in as a walk again! Mind you not the first instance , and get told by workers and supervisors that “short staff, workers leaving early, book a appointment, can’t do it” Try to book an appointment and no one answers to do it. So I get here at 11:30am today, mind you the site says they close at 7pm and I still get told they can’t do the oil change! Not only by workers but there supervisors! Like lazy people here just expect to get a check and not work for it. How is it that when the supervisor is telling me “well workers are leaving early you might have to wait hrs before they finish” like ma’am that’s okay! That’s why I came at 11:30 cause I expected to wait not get told no again! The whole department here needs to be let go and staff with people who don’t mind worki

Good prices! I was waiting for an hr and the tire looked great. The only reason I give them 3 stars is because the ladies at the front desk were rude.