Walmart Auto Care Center

Called up was told only a few minutes for oil and filter change. Get there was told it would take about an hour. I said ok so I can go shopping? He says yes. I go shopping hour n a half. Come back give guy ticket he rings me up cashed me out. It's the wrong bill. I paid for the other person. He refunds half of it can't figure anything out. The people buy a gift card to give to me. 45 minutes later ... He tells me my car isnt going to be done for a while.... I said ok well we need to put this in one of your coolers I have $450 in groceries and I don't want them to go bad. He calls someone noone shows. My car is sitting there 10 more minutes no one working on it. The guys are standing all around n behind it 4 of them a mechanic comes in n the guy tells him the issue. He then goes out starts

No management at this place. It’s always an issue every time I stop by for anything. Services seem good but not enough staff to execute and provide such. I’ve changed all my tires here twice and have purchased all warranties in case I get flats or anything. I have stopped by at least three times to get my tires checked due to punctures, etc and I’m always told to come back as there is not enough personnel to address my issues. Am I really expected to make an appointment for a flat, really? Unbelievable! I am here today since 5pm due to my rear tire reading low pressure. No one here to even address me. I go into the office after waiting outside for more than 10 minutes only to be told they are not taking any more cars as there is no one to do the work. Google shows the auto center open un

I have to give a BIG COMPLIMENT to ISMAEL in the Auto Department of Walmart. If you interact with him know that he is PASSIONATE about customer service and will do everything in his power to assist & make your experience positive. Which is soooo rare in an establishment like this. Custom service is the last thing I expected when doing business here. He needs a raise! Seriously. Got tires & he made the process so seamless and made such a lasting impression. I'll be doing more business here just because of him

I'm actually sitting here waiting for a locksmith. The Walmart employee checked me in for the purchase of 4 tires. He left the keys in the car and closed the door. Now the keys are locked in my car and Walmart called a locksmith. This could take up to 3 hours. I've already been sitting here for a few hours. After I finally get the tires on, I will not come back to Walmart auto in Orange City.

My mom ordered tires online at walmart.com and I made a service appointment to have them put on. I was walking around and sitting around walmart for 4 hours for them to get them done. My car literally sat the whole time, I watched. The car in front of me was in and out in less than an hour. It was ridiculous. Terrible customer service. Didn’t even bat an eye that i’d been there for so long. I’ll update my review to see how the tires are working out.