Walmart Auto Care Center

Ridiculous customer service. Came at 7am stood around till 7:15. Noone could tell me when they opened or what was going on. Just stared at me and said they weren't certified to change oil.

My daughter got her oil changed at Walmart in Hobbs, NM and drove home. We noticed a large pool of oil in the driveway. We took her car back to Walmart and Brandi and the department manager, Brad were so helpful. Turned out to be a loose plug. They had us on the road in no time.

Odd way of handling oil change. I pulled up and first thing I waited a short bit, and tech came out. Didn't ask what I needed, just asked to pop hood. I did, and he pulled dipstick and checked oil. Yes I was there to get oil change, but, I've never had dipstick pulled until I'm bay anywhere, and there were a solutely no vehicles waiting. Then I'm asked what I need, I said oil change. Then tech asked what brand of oil. I told him, it was the brand they carried, but he said they didn't have any. I said ok, I will use this one. He said ok, then I told him what weight, he took keys and I went inside. 20 minutes later, an announcement over the stores speakers came for me to come back to the service center. I'm thinking hum, that was fast and was happy and went back. Only to find my truck moved

Alec went above and beyond for us. Stayed after closing to help put a new tire on our trailer that blew out on our journey. Everyone who helped us is very much appreciated!

I guess if you're desperate and have no other choice. But these people are absolutely disinterested in helping you. I was in a tough situation and called ahead to see if they had the ability to service the issue of our car, trying to provide detail to the person on the phone. Instead of a helpful reply, after having listened to all my information, some young punk rattled off their open and close times in the most apathetic tone imaginable. I guess if that had been my question that wouldve been helpful. Instead, I'll avoid taking my issue to these useless monkeys and you should do the same if you value your time