Warner Van Center for VanCARE Service, Parts, Sales, Rental, Upfit and Van Wash

We have visited Warner Vans twice now and I can’t say enough good things about the absolute top notch treatment and service they extend to every customer. The first visit was in 2015 when we took our first trip out west and had our turbo go out. They fixed it quickly and we were on our way. This last visit, we actually drove there (from a Colorado dealer who wouldn’t even look at our Sprinter van). When we walked in, I was surprised to see a familiar face! Debbie has been there a long time and she is so accommodating and friendly. Then Nathan arranged our service and Emilio got right to work assessing our problem. Since our van is quite old (2006), it needed parts that are not readily available through dealers. They were able to refer us to a good local shop that specializes in our particu

Absolutely horrible service. Scheduled an appointment for 8 AM, they recommended dropping the vehicle off the night before so I didn’t have to get up early. They didn’t even start it until 2:30 in the afternoon. 1500.00 for maintenance then they slap you with a 3% card fee that they don’t tell you about. Stay away from this place and away from a sprinter van. Brakes are bad after 30,000 miles. $1,000 just for the front brakes. At least the other 2 things it needs are under warranty. But I’ll need to drop it back off in a few days and cross my fingers that they actually work on it when they say they will.

We came a long way to find this level of service. After calling numerous shops, sometimes going there, none would even want to diagnose our issue. Our back door actuator was broken, back door closed, impossible to replace without sawing the damn thing, on a 2008 dodge sprinter. Then we met Joe, who instantly assessed the problem, gave us a time slot, the same day for a tech to look deeper into the problem, got a diagnostics in matter of hours. The same day parts were ordered and an appointment scheduled to actually fix the problem. We showed up after the parts were received, unfortunately the tech responsible of our case was off - it happens - even if we would have liked to be warned in advance, it happens. So we came back the next day, and the van was taken care of immediately. 2 hours la

They’ll charge you $100 just to reset a check engine light. If you remove the front seat plug and immediately replace it, the fan fails to recognize that nothing is wrong. I would consider that to be a design flaw, but Mercedes will profit off that regardless.

Warner Vans is the only Mercedes Dealer that I trust w/ my ‘21 Sprinter 170 “Mr. Martini” !! As I’ve embarked on full time #vanlife across the country, it’s reassuring knowing that I have a dealership that specializes in Sprinter Vans in my back pocket! I had some surging going on @ 21k miles & the crew fixed it quickly as it was a common EGR clogging. I’ve also have their team do some minor upgrades such as Bilstein struts, & Fox 2.5” rear shocks + a new alignment. Recently I heard some grinding in my brake system & the team got my brakes replaced in an afternoon !! Warner Vans is my go to Sprinter dealership as that is what they specialize in vs. any other Mercedes dealer !! Also, be sure & check out their service packages & extended warranties as their prices are the cheapest I’v