Wash Factory Express Cumming

I was extremely impressed with Andrew (manager) and team on Sunday in helping me get my truck cleaned. Andrew personally spent several minutes pressuring and scrubbing before entering the wash. They came out afterwards and asked if I needed further assistance. The staff were really great. I would drive the extra distance based on the excellent service and interaction. This is a business that shows they really care about customers. Keep up the good work.

Great spot. The drive-thru wash did a really good job, and they’ve got self-service vacuums and wipe stations after so you can finish it up yourself. Everything was clean and easy to use. My car came out looking great. Definitely recommend.

Jayden service Every time I come to this car wash, Jayden delivers exceptional customer service. He is always walking around, checking on customers, asking how things are going, and making sure everyone has what they need. What really stands out is his willingness to step in and help whenever there’s an issue or concern. He doesn’t hesitate—he listens, takes action, and makes sure everything is handled quickly and professionally. Jayden’s positive attitude, strong work ethic, and genuine care for customers make every visit a great experience. Employees like him truly make a difference. Keep up the amazing work, Jayden! Highly recommend this location because of service like his! 👏🚗✨

I didn't realize how nice of a car wash this is until I went to another one. This wash has a lot of features in the wash itself, then you also have the option to vacuum and wash your floor mats. There are tons of cloth and spray stations with multiple sprays for all your needs. No other car wash has any of these features.

5 only because there is no 10 to use! Fantastic experience beginning to end. The front team guiding me through the start were good. Then Jayden came out to offer assistance it got even better. I’m new to cumming but I have found a car wash that is priced right,has great people and products to use while on site! Like I said 5 because that’s the limit !! BW