West Herr Toyota of Canandaigua Service and Parts

Canandaigua, NY · Auto repair shop

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Canandaigua
#10
of 65 shops
City Percentile
64%
rating percentile
Address
West Herr Toyota of Canandaigua Service and Parts, 2485 NY-332, Canandaigua, NY 14424
Phone
(585) 394-5280
Website
www.toyotacanandaigua.com/service/?utm_source=google&utm_medium=organic&utm_campaign=gbp+service

West Herr Toyota of Canandaigua Service and Parts is an auto shop located in Canandaigua, NY. It is one of 65 auto shops listed in Canandaigua. Its 4.8-star rating is above the Canandaigua city average of 4.5 stars. It ranks #10 of 65 auto shops in Canandaigua. There are 2 photos associated with this location.

About West Herr Toyota of Canandaigua Service and Parts

West Herr Toyota of Canandaigua Service and Parts in Canandaigua, NY provides expert Toyota maintenance and repairs with genuine OEM parts and factory-trained technicians. From routine service to complex diagnostics, they keep your Toyota running... More

Customer Reviews

★★★★★ 5.0 Courtney Trickler · Jan 2026

David at West Herr Customer Service is top notch! He is always friendly, knowledgeable, and truly goes above and beyond to make the entire process smooth and stress-free. All of my questions were answered clearly, and I never felt rushed or pressured. It’s clear he genuinely cares about their customers and takes pride in their work. I would absolutely recommend them to anyone looking for outstanding service!

★★★★★ 5.0 Lois Walker · Dec 2025

Could not get over the fast service. I loved the video showing us what was being done to fix our new Prius! I loved the new drink dispenser in the waiting room! Any drink you wanted came out hot and delicious. I can’t wait to get the next service appointment. Thank you Dave at West Herr!

★★★★★ 5.0 William Teng · Oct 2025

Over the phone, Alison (?) in the parts was very knowledgeable and most helpful. She gave me the confidence to drive a long way to your dealership to take care of my tire problem. When I arrived, I was greeted by Jessica. She was very polite, friendly and pleasant. Your star technician confirmed the nail-in tire was not reparable and he would replace the tire right away. Everything was done within a short time. Thank you so much for the great team work. You really took good care of a walk-in customer!

★★★★★ 5.0 Cathy · Mar 2026

David did a great job for me. Besides doing the maintenance that vehicle asked for I also had him check rear passenger tire. Great job and did in timely manner.

★★★★☆ 4.0 Scott B · Feb 2026

All pricing was up front and the video with the mechanic’s explanation of the repairs was very helpful. The service was expensive, but exactly what was quoted. No surprises. All in all i got what I expected and their customer service was good. Only improvement I could ask for is an on-premises rental service. Van Bortel manages a fleet of vehicles they use as loaners for their service customers, and I’ve become spoiled while going there.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Assistive Hearing Loop

Services

Auto repair shopAuto electrical serviceAuto tune up serviceCar inspection stationCar repair and maintenance serviceMechanicOil change serviceTruck repair shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.