Western Carolina Auto Glass

Made a claim a month ago. Called repeatedly and they would not answer the phone. Finally after a month I drive to their shop and try to get service. He tells me to find another glass shop and refuses to fix my glass, causing me to have to call my insurance to find someone else to fix it. Rude, lazy, there were 6 men there none working. Incompetent and has a bad attitude. Do not spend your money here. Use Safelite 24/ hours and my windshield will be here. Then it will be fixed within the week. Going here is throwing good money away.

My door glass was broken (on a trip through Memphis). These guys were able to get me a new door glass for my 2025 GMC the very next day where as the dealer said it would have been weeks. I did the work myself. Quality and fitment was good . Prompt parts. Saved my trip…. Thank you.

My windshield got broke while on vacation, and I was stuck in the rain. They worked me in right away, and worked with the insurance so it did not cost me out of pocket. They did an awesome job on my windshield. I would recommend them to anybody out this way.

I had my Mazda windshield replaced by Western Carolina. The entire project was a pleasure. The owner is friendly and skilled. The time it took was exactly what he said. He was friendly through the entire process and did an excellent job. I highly highly recommend Western Carolina Glass. Definitely 5 stars!!!!

I had an excellent experience with Western Carolina Auto Glass in Franklin! They were extremely helpful in finding a replacement windshield and worked quickly to accommodate my car in their schedule. The team worked quickly and kept me informed of the installation progress. I highly recommend this small local business and appreciate the excellent job on my car. Thank you!!!