Williams Auto Body Shop & Collision Center

Charlotte, NC · Auto body shop

Rating
4.8/5
★★★★★ 4.8
Reviews
20
Rank in Charlotte
#96
of 1454 shops
City Percentile
72%
rating percentile
Address
Williams Auto Body Shop & Collision Center, 5701 E Independence Blvd, Charlotte, NC 28212
Phone
(704) 531-8888
Website
www.williamssubaru.com/bodyshop-collision-center.html?utm_medium=organic&utm_source=GMBlisting&utm_campaign=subarubody
Status
Closed · Opens 8 AM Mon

Williams Auto Body Shop & Collision Center is an auto shop located in Charlotte, NC. It is one of 1,454 auto shops listed in Charlotte. Its 4.8-star rating is above the Charlotte city average of 4.3 stars. There are 10 photos associated with this location.

About Williams Auto Body Shop & Collision Center

Williams (formerly Folger) Automotive Collision Center is part of the Williams Automotive Group and is located on site at Williams Subaru in Charlotte. Our collision center is proud to be a Subaru Certified Collision Center, ASE certified, and I-CAR... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Lucius Little · Feb 2026

Williams done an amazing job. They kept me updated regularly with what was going on with my car. They took care of dealing with the insurance company when they tried to low ball the estimate. Most of all they finished my car earlier than expected and my car look brand new. They done a great job detailing my car as well.

★★★★☆ 4.0 Ben McQuillin · Dec 2025

I have some mixed emotions about my time with Williams Subaru bodyshop. They had amazing customer service there was amazing; from the people to the AWESOME communication that they have, they were very helpful going above and beyond for me to help with the insurance adjusters and loaner vehicles. However, the work took a while to complete and when I finally was able to get my car back, there were several items that were not to my standard or theirs. I had to take the car back and have them fix it which was frustrating. The final final product was very well done, but I just wish they weren't so sloppy in their details the first time. That is what is barring them from a 5 in my opinion, but like I said, they were lovely overall.

★★★★★ 5.0 Shirley Lance · Jan 2026

I would highly recommend this collision to everyone. Not only did they fix the damage they cleaned my car. It looked fantastic! Thank you!! 10 out 10 in customer service as well they were friendly and walked me through the process step by step. They are amazing!

★★★★★ 5.0 Beth Smith · Aug 2025

After a swiping accident, I took my car in for body work. The service at Williams was above and beyond my expectations. I was kept abreast of the progress on a regular basis and was given a brand new loaner to drive while my car was being fixed. The check I received from my insurance company was $2000 under what was really needed to do the right job, so Williams took care of contacting my company and updating my claim. I didn't have to pay a penny more. When I picked up my car, the body work was perfect, and my car was spotless, inside and out! It was an amazing experience. It really was.

★★★★★ 5.0 Ron Fleischman · Feb 2026

I have been to them 5 separate times over the years. Every time my cars come back looking like they are new. Great service and great communication too. It's the only place I will go for body work

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto body shopAuto bodywork mechanicAuto dent removal serviceAuto glass shopAuto machine shopAuto upholsterer

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.