Windward Auto Spa

Very disappointing when the person at the car wash doesn’t speak and only nods his head as an acknowledgment. No Hello, No Thank you. No customer service Car wash was mediocre. Please see photos. The machines didn’t even wash the front of the vehicle.

A long time ago, there was a car wash at the Shell Station in Kahala. Nothing fancy. Just drive up, pay. Put car in neutral, hands off steering wheel, no braking, close windows and relax. The car got a nice wash and towel dried once it got through the wash. Cars came out looking great. The workers were trained well and were very professional. They took great care of the car and the customer. Repeat business was great. Windward Auto Spa has the same DNA. I go there each time my car is serviced at Honda Windward and I am always happy with how well me and my car are treated. You can get additional services but for me is that simple car wash that’s done well that is no ka oi.

This used to be a decent car wash. Just had another car wash a couple of hours ago...very very disappointed. Waited a least three minutes for someone to see me waiting there for my car to receive manual wipe down. Blowers at the end of the wash tunnel not strong enough to blow the car dry!!! When a worker finally got to me and my car the towels he was using was damp and left streaks all over the car and its glass too!!! Shameful, shameful, shameful!!! WILL NOT BE BACK!!!

Very nice staff, but my new car got scratched on the roof. One was deeper, driver side. Passenger side had more scratches but not as deep. Scratches are worse than pics seem to show. Very disappointing!! I'll never go back despite free washes being included with Honda service. Until I looked at the scratches, I was looking forward to going back and trying their other services. Please fix this for others - you are damaging people's cars!

This place was only open sometimes. I showed up 5 times to achieve only 2 washes. Nobody there twice during posted business hours. People there but not washing cars once. One time I did get a wash but even at 8:30 there weren't enough people there to get a vacuum.