Xpress Pro Tire & Auto Carmel

I can’t say enough great things about this establishment. They competently handled my auto work and really went above and beyond to ensure I had a great experience, after I had been misled and ripped off by a dealership. I will be using them for all my auto work and maintenance going forward. Thank you so much for getting my car going and being honest about the work it needed and did not need. You are a gem!

Was looking for an alternative to get Coolant leak checked, after get inspected by the dealership to get a better quote. Called them and asked for they quote/ estimate and more importantly the expected hours for the job. Since, I could not leave it at the mechanics and their opening hours overlap as my work schedule do not allow that also that it happened to my only means of transportation, also tried to mention all this on call with all due courtesy. However, the person behind the phone said with a reply that “I am trying to be smart” and before them doing their own inspection/ diagnostic they do not even believe the video Multi point inspection does by the Certified dealership of the brand. Perhaps, I was upset more about their attitude towards their potential customer and trying to blam

I have been coming to this place for over 2 decades. I needed 2 new sets of tires for my vehicles. Got a great price and was back on the road in no time. The manager Mariah is awesome. Her automotive knowledge and customer service skills are fantastic. The assistant manager Joe was very helpful and got my tire quotes in less than 3 minutes. Finally, Matt has been working on my cars there for years. He is a master mechanic and has never let me down. Great place that provides great service.

I have been going to XPress Pro in Carmel for a few years now and I’ve never had an issue doing business here. My most recent experience I was having electrical issues on my rear left side/high mount brake lights. Matt ended up servicing my vehicle with this repair, but I speak for their whole team when I say they treated me as a customer with honesty and respect. The initial issue with my car was supposed to run me over $2000 in new wiring kits. Matt and team were professional in not only fixing the problems with my vehicle, but being direct with the whole repair process. What was supposed to be over $2000 in repair only ended up being $400. I will always appreciate honest business and that’s why I’ve continued going to this location in Carmel. Thank you - Clint

They are very efficient and cost effective. Fixed the problem in a timely manner and charged less than I anticipated. This has become my new place for my auto needs. Very communicative as well. Highly recommend.