Zap Automotive & Pro Lube

Since there's always room for improvement, I generally don't give 5-star ratings, but the staff at Zap Lube in Anacortes was awesome. This was our first time using Zap Lube for our truck’s scheduled service. The guys were efficient, honest, did a great job & charged fairly! They even washed our truck, which was a pleasant surprise!

Excellent shop run by excellent people. Travis in particular helped me every step of the way when my truck was throwing a code. They sold me a good truck and they went to GREAT lengths to make it right when there was any issue. Would highly recommend their services for sales and repair.

Gosh, I really liked this place for many years. In and out for an oil change. But lately the quality has suffered…badly. And my beautiful new Ford Maverick was potentially harmed by inattentive young men work there. I got an oil change in August in prep for a big road trip. On the way through eastern Washington, while pulling a trailer at 100 degrees outside temp, I started hearing pinging. I pulled the truck to a level space. Let it rest and checked the oil. It was over a quart low. I drove 500 miles after the oil change on very low oil in my brand new truck. I topped it off when I finally got into Idaho. That’s a real violation of trust. I won’t be returning to Zap because this was the second time my newly changed oil was low. A couple of years earlier my RAV4 was 1/2 quart low. Which t

John, the Owner, is a great businessman. What an excellent experience, I told him what I thought was the issue and he verified it and then some. It wasn’t an up sale, it was an opportunity to make it better. He gave me options; A,B or C. All were great, no pressure, no used car sales mentality. The new owner of this joint gets two thumbs up from this guy. Even in the midst of being so busy, I called him on a Friday, dropped my work truck Sunday night, had the driveshaft issue fixed Monday. Very grateful to know that we have a honest, respectful and reliable mechanic in A-Town.

Treats you like family. I felt comfortable, I understood what they were saying, and I felt (for the first time in my life) like I finally found an honest and ethical mechanic. They did not try to sell me anything I did not want or need, they fixed exactly what was wrong with my car, and at 260,000 miles, she is driving like she's only got 60,000. I will always bring my car to Zapp and I will encourage those I care for to do the same.